Never try to use the prepaid broadband before you receive the message confirming the subscription or else you will be charged under pay-per-use charges at RM0.10/10kb. Vey, very, very expensive.
This lesson costs me RM23.
Today, I mistakenly thought the message was delayed so I tried to connect to the internet. When the connection was successful, I joyfully surfed the internet, thinking that a successful connection means a successful prepaid broadband subscription.
Watching one Youtube video (it didn’t even completely downloaded for my viewing) and checking my facebook account for several minutes was enough to exhaust my RM23 credit balance.
After a few minutes of surfing, I got an error message telling me that my balance was exhausted and so, I can’t continue surfing anymore. I was using it only for about 30 minutes or maybe less.
Furiously*, I called Celcom Careline at 1111. Only then I realized what was happening. Celcom has rightfully deducted the balance for pay-per-use charges (the prepaid broadband subscription was unsuccessful) but has wrongfully not making sure the customers are well-informed about how all these technical things flow, how all these mechanism work.
*my scholarship is barred this semester due to my study leave last time & currently my weekly treatments require lots more money now, more than a hundred ringgit each time.
Recent Posts
